Welcome To Fine String
At Fine String Ventures, we strive to provide timely and reliable shipping services to our valued customers. Once your order is placed and confirmed, it will be processed within 2 business days. Depending on the chosen shipping method, delivery can take between 3-7 business days.
We offer multiple shipping options to cater to your needs, including standard and expedited shipping. Shipping costs are calculated based on the weight of the items and the destination. Please note that during high-demand periods, processing times may be slightly longer.
Your satisfaction is of utmost importance to us. If you are not completely happy with your purchase, you have the option to return the item within 7 days of receipt. To initiate a return, please contact our customer service team at info@finestringventures.com with your order number and reason for return.
Items must be returned in their original condition, unused and with all original packaging. Customers are responsible for return shipping costs unless the item received was incorrect or damaged. Once we receive and inspect the returned item, we will process your refund within 7 business days.
Please note that certain items, such as custom or personalized orders, may not be eligible for return. Detailed information about non-returnable items will be provided at the time of purchase.
Refunds will be issued to the original form of payment. If the item you received was damaged, defective, or incorrect, please notify us immediately, and we will provide a return shipping label at no cost to you. Once we receive your returned item and verify its condition, we will process your refund within 7 business days.
If you have any concerns or inquiries regarding our shipping and return policies, please do not hesitate to reach out to us at info@finestringventures.com. We are committed to ensuring a seamless shopping experience for all our customers at Fine String Ventures.
